You got Questions? We've got Answers.
CAN I SUBMIT MY OWN ARTWORK?
Of course! We encourage everyone to have a hand in the process. We prefer that if you are submitting your own artwork, you provide us with the native design file (AI, PSD, etc.) that is set to the size you would like the artwork printed.
CAN YOU MATCH MY CUSTOM INK COLORS?
- We can match any PMS color that you'd like to use. If you don't need to match exact colors, we have a set of standard ink colors available to view at our shop and on our services page. Please be aware that there may be some variance in the color displayed on your computer monitor and the actual ink color. If matching a particular color is essential, it may be a good idea to drop in and see a PMS booklet (online version here), browse our standard ink colors, or have a designated PMS color when you make your order.
WHAT TYPES OF INK DO YOU USE?
- The majority of the printing that we do is done with plastisol ink. However, we do have the capability to print water based/discharge inks. There are many variables that will determine which type of print will work best for your project. Use the form on the Contact us page and we'll chat about your options.
WHAT ARE YOUR MINIMUM PRINT RUNS?
- We have a minimum of 12 pieces. Below this threshold, the setup for screen printing is not cost efficient for either party.
CAN I MIX SIZES, STYLES AND COLORS?
- You bet! As long as there is a minimum of 12 total pieces that will be printed with the same design, you can mix-and-match sizes, styles and shirt colors.
WILL YOU PRINT ON SHIRTS THAT I SUPPLY?
- We will, but we cannot be held liable for any misprinted specialty garments that you supply. If it's a garment that we can find from one of our vendors, we can replace it and reprint if troubles arise.
DO YOU SHIP/DELIVER OR CAN I PICK-UP MY ORDER?
- Yes. We can ship nationwide and our shop is open from 9am-5pm weekdays for any pick-ups. We also offer this nifty thing called free local delivery. Give it a try!
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
- We accept cash, check, Mastercard, Visa, American Express, and Discover
*If the information here doesn't answer your question, use the form located on the Contact Us page and we'll get back to you right away.